Terms and Conditions
Please read these before making a purchase.
These General Terms and Conditions of Sale apply to any products you purchase from our website or any third-party retailer (e.g., Amazon.com). These terms and conditions apply regardless of how you access the website, including via any device by which we make our website available to you.
You must read these terms and conditions carefully. When placing an order through the website, you will be asked to confirm that you have read, understood, and agree to the terms and conditions in their entirety. If you do not agree to these, you must not order any product(s) through the website.
To place an order you must open an account with us. You will be required to provide us with some mandatory personal information. You confirm that all personal information provided to us by you is accurate, true to your knowledge, and kept up to date. You can, at any time, update or correct your details by logging in to your account.
When you create an account we will ask you to create a password to allow you to access your account and to maintain account security on this website. You are responsible for keeping your password and account information confidential.
We shall not be liable for any loss or damage which may arise as a result of any failure by you to protect your personal information. Should you become aware of or suspect any unauthorized use of your account, please contact us.
If we are suspicious of any activity from your account that appears fraudulent, we can reserve the right to refuse you access to, and where necessary, delete your account.
If you make a purchase through our website, you are giving LifeSleeve permission to opt you into all communications including but not limited to email, SMS, and notifications. You may decide to opt-out of marketing communications by clicking the unsubscribe link at the bottom of all of our marketing email correspondence. You may opt back in at any time by visiting our website and joining our mailing list.
Our acceptance of your order will take place only when we take payment from you and the shipment of the product(s) is confirmed.
We have the right, prior to shipping the product(s) to decline an order for any reason, including legal and regulatory reasons.
Our contract with you will start when you receive the order confirmation email and remain in place until the last day of your right to return the products.
If we cannot supply you with all of the products you ordered, we will not process the parts of your order that are unavailable. We will inform you of this by email and, if you have already paid for the product(s), refund you in full for the item(s) as soon as reasonably possible.
If the fulfillment of any aspect of an order would be illegal or unlawful, we have the right to stop or cease to fulfill the order at any time, including after shipping of products or notification to you that the order is being processed. In such circumstances, you acknowledge that LifeSleeve shall incur no liability.
During the checkout process, you will be asked to enter your payment details. All fields indicated as mandatory must be completed.
By completing payment details you confirm that the method being used to make payment belongs to you, or is in your name where an agreement is entered into with any credit or third-party provider.
We do not store your payment information, however, third-party providers used by us may be using encrypted secure payment mechanisms that could store your data. Please see individual payment providers’ websites for further information on how they hold your personal information collected at payment.
We take full payment immediately for all products unless you sign up to pay for your order using our third-party credit provider.
Card payments will be subject to authorization from your card issuer, and credit facilities subject to a credit check.
Products ordered remain the property of LifeSleeve until we have delivered them to the address specified by you.
We reserve the right to charge you for any and all damage to any products that are the subject of an unpaid order.
Delivery and Collection Delivery
Timetables and charges for delivery vary depending on the products ordered, your delivery address/country, and the delivery services available.
Delivery will be to the address specified in your order. If no one is available at a residential or other address at the time of delivery, our courier will advise whether your order has been left in a specified safe place, or returned to the post office.
When the products are delivered to the delivery address specified in your order, all risk including loss or damage to the products shall pass to you.
We shall be under no liability for any failure to deliver products when specified if the delay or failure is wholly or partly caused by circumstances beyond our control.
Due to customs, legal, regulatory, and certain practical restrictions applicable to orders placed for international delivery, we reserve the right to define what products can and cannot be delivered to which destination.
LifeSleeve products are sold on the basis that delivery duty is unpaid. You, as the recipient, may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes or fees may apply according to local legislation and before placing an order for international delivery, you are required to check these details.
It will be your sole responsibility, where applicable to comply with any export controls or sanctions rules applied to products supplied to you.
Where free delivery is offered over a spend threshold any returns that when refunded reduce the order below that threshold then the original delivery charge will be applied to the order and the refund reduced accordingly. Offer excludes gift cards. The basket value for the threshold is calculated after any promotions are applied to the order.
We will make every effort to keep you informed should supply of your product(s) be prevented or delayed for reasons beyond our control. We shall be under no liability to you for such delay or failure of products being delivered when originally specified.
Changes to an Order
Any changes to your order must be notified to us prior to their shipment and be in writing (via email). When an order is placed, you cannot make changes to your name or address once your order has been shipped. If you amend or change your order, this could lead to changes to your delivery timetable. If you amend or change your order you may also find the item is no longer available, or that the price has changed for which you may be charged.
WE NEED A RETURN POLICY. 30 Days? Must be in original packaging. Must not be used in order to get refund — replacement only. Manufacturer defects will be replaced at no charge to the consumer. Anything else?
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